Resolving Conflicts at Work Essay Example | Topics and Well Written Essays - 750 words

Resolving Conflicts at Work - Essay Example This paper is a review targeted at analyzing the following statement: â€Å"Taking off masks and revealing hidden emotions†.   Hiding emotions can very often lead to a build-up of anger, or also make an individual lie or avoid the truth.   Doing this distorts the behavior of an individual, and an individual may even begin to believe that this â€Å"mask† is, in fact, really who he or she is.   Hiding emotions can result in several unsatisfactory actions.   One of these actions is known as â€Å"blowing up,† what this, in fact, means, is that anger has been allowed to build up within the individual, and then something sets the individual off, and everything that has been hidden comes out at once.   When the anger comes out, it may often be lashing out at something that really did not seem to be a serious concern in the first place, which may confuse the individual that is actually the target of the anger.   Ã‚  Ã‚  Ã‚   Another concept brought up in th e chapter is â€Å"Behaviors that Trigger Anger.†Ã‚   For many, anger can be difficult to understand because many do not often understand what the true source of that anger was. Responding logically to anger can sometimes make anger even worse.   Therefore, in a working environment, it may be important to bring a team together if somebody has become angry, and try to figure out what is not working for everybody.   Meetings like this can often be helpful because they can establish ground rules.