Tma01

Report for Chris Pike, Manager of Zinns Burgers and Pizzas Ottershaw Restaurant  By; Kirsty Hansell twenty-fifth November 2001 It has been determine that your branch is having chores. It is important to identify these factors and find a focus of improving them. The first thing you need to do is play up the problems. I would suggest using a STEEP ideal (Preston 2004). This will help you look at the rejoinders you have. The first problem is a Sociological factor for the take up for healthy eating. This is a big influence due to extravagantly levels of obesity; in return the image of the fast nourishment industry has been do hard. The environmental factor is the waste control. This could be down to managerial control and the respect required from employees. gentility could improve this or a scheme that any wastage at the end of the shadow could be sold at a reduced rate. Staffing is an issue due to lack of training and high turnover, customers are then(prenominal) be served by untrained, inexperienced staff. I experience the crush way for you to resolve these issues is to complete a grind away manikin (Capon 2004) Zinns Ottershaw branch SWOT model.

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